FAQs and SHIPPING
FAQs and SHIPPING
What products does CosmoStore offer? CosmoStore offers a diverse collection of products, including fashion accessories, electronics, home decor, beauty essentials, and much more. We strive to bring you the latest and most sought-after items at competitive prices.
How does shipping work at CosmoStore? At CosmoStore, we offer shipping tracking for all orders. Once your purchase is confirmed, our suppliers will process and ship the product directly to your shipping address.
What are the shipping times for orders from CosmoStore? Our shipping times typically range from 5 to 12 days. Please note that shipping times may vary depending on your location, and other factors.
Do you offer international shipping? Yes, we provide international shipping to many countries. During the checkout process, you can choose your country to see if it's eligible for shipping.
Are there any shipping fees? Shipping is ABSOLUTELY FREE.
Can I track my order? Absolutely! We provide shipping tracking for all orders. Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your package during transit.
What if my order hasn't arrived within the estimated time frame? Although we strive to provide accurate shipping estimates, unforeseen circumstances may occasionally cause delays. If your order hasn't arrived within the expected time frame, please contact our customer support team, and we will investigate the matter promptly.
What is your return policy? Our return policy may vary depending on the supplier and product. Generally, we accept returns within 30 days of delivery, provided the item is unused, undamaged, and in its original packaging. Please refer to our Return Policy page for specific details.
How can I contact CosmoStore customer support? If you have any questions or concerns, you can reach out to our customer support team through our Contact Us page.
Is my personal information secure with CosmoStore? Yes, we take your privacy and data security seriously. We use industry-standard encryption and security measures to safeguard your personal information and ensure a safe shopping experience.
Shipping Information:
- We offer shipping tracking for all orders.
- Shipping times typically range from 5 to 12 days.
- International shipping is available to eligible countries.
- Shipping fees may vary based on location and item weight.
- You will receive a tracking number once your order is shipped.
- In case of delayed deliveries, please contact our customer support team for assistance.
- For return and refund policies, please refer to our Return Policy page.